Delivery & postage

All US Orders

We print and mail most of our orders from our US production facility in New Jersey. However we do operate production facilities in the UK and Australia, and if appropriate your card will be printed and mailed from either of those places (see expected delivery times below).

All our products are posted by First Class or Airmail (unless the special delivery option is selected at extra cost). Costs are calculated based on item weight so the postage cost will increase on larger orders. If you wish to check the postage and packaging costs on a particular order the best way to do this is place the order in the shopping basket with the correct card size, quantity and address and the site will calculate the charge.

If you order cards to be sent back to you they will be sent in an outer envelope with a blank envelope inside. If you order a Large Card to be sent back to you, the postage will cost more than sending it direct because the weight of the protective outer envelope adds to the postal cost

First Class Posting Information

Order Placed (US)	Sent by us	Estimated arrival
If possible, we recommend you allow 4 business days for delivery from the 'Sent by us' date.
Before 2pm EST Mon-Fri	Same day	We advise allowing 1-4 business days for delivery within the USPS. We mail from our facility in NJ, so please allow more time for items to reach the West Coast.
After 2pm EST Mon-Thurs	Following day
After 2pm EST Fri	Following Monday
Saturday & Sunday	Following Monday
Public Holidays	Following working day

It is better for a card to arrive two days early than one day late, remember you can put a note on the envelope asking for it to be opened on a certain day. If your order has not arrived after three days PLEASE call us. We would rather send a replacement card than leave you disappointed.

Large Cards

Due to their size, large cards are hand processed by the mail sorting system and we recommend that you allow an extra day for delivery.

Expedited Delivery

If you have an order being sent via expedited delivery (FedEx 2Day^® or FedEx Standard Overnight^®) and have ordered before 2pm EST on Monday to Friday, arrival is guaranteed before 7 pm the following business day. To track the progress of your order, please go to your Order History, click on the order number and then click on the tracking number.

Estimated International Delivery Times

Area	Estimated Delivery Time
Europe	Allow 4 working days
Destinations outside Europe	Allow 7 working days

If your order has not been delivered within the above Delivery times, please use our Contact Form or call us on 1-888-888-7911. When contacting Moonpig.com please have your order number or the email address registered with Moonpig.com available to enable us to deal with your question as quickly as possible.